The most common problems with Logitech G HUB (LGS)


The first thing you need to do is not to worry, most likely your problem is not new, which means that with 99.9% probability there is already a solution for it in this article. Let’s start from the most common Logitech G HUB issues.

Macros successfully loaded into G HUB but not working

On-board Memory Mode

You must turn off the On-board Memory Mode! Only some settings can be stored in the mouse memory, but not Lua macros, this is a Logitech limitation that we hope will be fixed someday.

Gaming Profiles in Logitech G HUB

Macros may not work when uploaded to G HUB game profiles. Instead, it is better to use the “Desktop” profile assigned as the default profile. We considered this in detail in the guide for installing macros on Logitech G mice.

Be sure to familiarize yourself with the correct installation of macros in Logitech G HUB, this will save you from most of the problems.

Launch G HUB as administrator

It is true that in some situations running Logitech G HUB as an administrator can be a solution.

Reinstall G HUB

The last and most commonly recommended method to fix Logitech G HUB issues is to reinstall it. You can install the latest version of G HUB from the official site, or an earlier version that does not have such problems with running macros.

Logitech G HUB not opening or stuck on loading

This can happen when updating and installing a new version of the G HUB, or when connecting a new device from Logitech. The situation is solved by completely uninstalling the current version of G HUB (you need to restart your PC after that) and installing its latest official version. In addition, it is important to run G HUB as an administrator.

logitech g hub loading

Problem still exists?

Describe it in detail in the comment below, we will definitely tell you its solution.


  1. guys what version of logitech g hub should i have?

    I installed it according to the video but it doesn’t work

    • Hello. In fact, the version of the Logitech G HUB is not so important, you can make any one work and it does not depend on macros.
      There are versions on which it is easier to do this, but this version may have problems with fonts in the macros console.
      You can get any version to work (and latest versions too) by reinstalling G HUB, running it as administrator and loading macros to the default permanent “Desktop” profile – this solves 99% of all problems.

    • If you contacted the support mail, then conduct a dialogue already there, there is no need to spam all sites 🙂

  2. Hello ! A few days ago my G102 broke ( gaming problems 🙂 ) I bought another one from the store same version of G102 but my g-hub 2021 dosent detect it only the new versions , the new versions dosent work properly for the macro that I use in a game , can you help ?

    • Hi! The latest versions of Logitech G HUB work well if you follow all the rules described in this article. Perhaps the problem is in the macros that you use or in something else. If you describe your problem in more detail, I can more accurately tell you how to solve it.

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